Last Updated: April 12, 2019
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- Web Content
- Acceptable Uses
- Accessibility Statement
- Suggestions & Comments
- Links to Other Websites or Third Party Sites
- Education Section, Buying Guides, Buying Recommendations
- Product Information
- Product Availability & Changes
- Special Orders
- Product Pricing
- Diamond Carat Weight
- Conflict Diamonds
- Treated / Enhanced Gemstones
- Other Terms
- Jurisdiction and Governing Law
- Contact Information
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Please note that any information, materials, suggestions, ideas or comments submitted to James & Sons Fine Jewelers shall be deemed not confidential. You hereby grant James & Sons Fine Jewelers an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information, materials, suggestions, ideas or comments for any purpose whatsoever.
This Website may contain links to other Websites that are operated and maintained by third parties. Any such links are solely provided for the convenience of the users of James & Sons Fine Jewelers. These third party sites are not under the control of James & Sons Fine Jewelers and we do not monitor or review the content of such sites. Access to such websites is at your own risk and James & Sons Fine Jewelers is not responsible for the accuracy or reliability of information, data, opinions, advice or statements made on such sites. James & Sons Fine Jewelers will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, products or services available on such other sites.
The Education Section, Buying Guides, Buying Recommendations or any other related information available on this Website does not make a claim to guarantee or warranty or appraise any of your purchases. You are advised to purchase as per your own discretion. James & Sons Fine Jewelers is not responsible for the validity and does not guarantee the accuracy of the information provided in the Education Section, Buying Guides, Buying Recommendations or any other related information available on this Website. The main objective of Education Section, Buying Guides and Buying Recommendations is to educate the Website visitor about the Jewelry industry.
We, at James & Sons Fine Jewelers, make every attempt to ensure that our online product information is as accurate, reliable and complete as possible. In order to give you the opportunity to view our products with great detail, some products may appear larger or smaller than their actual size in Website images and pictures. Also our products may appear in slight different colors and sizes due to your individual computer monitor settings.
Our primary objective is to give you information about our products. James & Sons Fine Jewelers attempts to be as accurate as possible. However, James & Sons Fine Jewelers does not warrant that product descriptions or product information on this Website is accurate, complete, reliable, current, or error-free.
James & Sons Fine Jewelers provides quality products to our valued customers. The product displayed on https://www.jamesandsons.com is not a guarantee that the item is currently in stock. If you wish to purchase an item on our Website, please email us or call us for product availability. If your selected item is not in stock, we will place an order for that item with our supplier after we have received a down payment on that product. You may need to wait till that item is manufactured or shipped from our supplier. To check the availability of any items, you can email us at email@example.com or call us on (773) 327-8800.
In order to keep https://www.jamesandsons.com current with our latest product inventory, we frequently change the products offered via this Website. As such, we cannot guarantee that an item displayed on a previous visit to https://www.jamesandsons.com will still be available when you visit https://www.jamesandsons.com again. We reserve the right to make changes to the merchandise offered by this Website at any time and without prior notice. If you are at any time unable to locate an item you viewed on a previous visit to https://www.jamesandsons.com, please contact us using any of the means of contact available on the Website, and we will make every effort to accommodate your jewelry needs.
Product prices displayed on https://www.jamesandsons.com are quoted in U.S. currency and are valid and effective only in the United States. In rare cases data, including prices, may be inaccurately displayed on our Website due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate and erroneous prices. If a Product’s listed price is lower than its actual price, we will, at our discretion either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.
We at James & Sons, always offer you the best value by providing the lowest possible price. We do not negotiate prices on our products and all our prices are final.
When it's time to buy jewelry, we want to help you make an informed decision. We certify that your jewelry purchase is made with authentic gold or platinum with genuine diamonds and/or gemstones as per the quality promised by James & Sons Fine Jewelers. One thing you'll want to know is the carat weight of your diamond(s).
Of course, no two diamonds are exactly alike. Each is cut to maximize its natural beauty. In the process of diamond cutting, stones are sorted by the resulting diamond weight using the decimal system. To give you the best selection and price, our diamonds fall within a range appropriate to each fractional carat weight listing. The difference may not be visible to the naked eye, but we know it's important to you. That's why we've supplied the following table:
James & Sons Fine Jewelers Weight Fractions & Weight Allowances
|1/20 ct||0.04 – 0.07|
|1/10 ct||0.08 – 0.11|
|1/8 ct||0.12 – 0.13|
|1/6 ct||0.14 – 0.17|
|1/5 ct||0.18 – 0.22|
|1/4 ct||0.23 – 0.28|
|1/3 ct||0.29 – 0.36|
|3/8 ct||0.37 – 0.44|
|1/2 ct||0.45 – 0.57|
|5/8 ct||0.58 – 0.68|
|3/4 ct||0.69 – 0.81|
|7/8 ct||0.82 – 0.94|
|1.00 ct||0.95 – 1.10|
|1 1/6 ct||1.11 – 1.16|
|1 1/5 ct||1.17 – 1.21|
|1 1/4 ct||1.22 – 1.28|
|1 1/3 ct||1.29 – 1.36|
|1 3/8 ct||1.37 – 1.44|
|1 1/2 ct||1.45 – 1.57|
|1 5/8 ct||1.58 – 1.68|
|1 3/4 ct||1.69 – 1.81|
|1 7/8 ct||1.82 – 1.93|
|2.00 ct||1.94 – 2.10|
|3.00 ct||2.94 – 3.10|
|4.00 ct||3.94 – 4.10|
|5.00 ct||4.94 – 5.10|
At James & Sons Fine Jewelers, our goal is to help you find the perfect piece of fine jewelry. If ever you are unable to find what you are looking for, please feel free to contact our Jewelry experts at firstname.lastname@example.org or call us on (773) 327-8800.
James & Sons Fine Jewelers uses quality diamonds in merchandise, sourced from the world's most reputed suppliers. We do not buy and use conflict diamonds in our products. We purchase our diamonds only through respected, well-established, legal channels.
James & Sons Fine Jewelers also uses treated or enhanced gemstones. Most natural precious and semi-precious gemstones are treated or enhanced to intensify color, diminish imperfections and improve durability. Some of the common treatment types are Oiling, Heating, Diffusion, Drilling, Irradiation etc.
You agree to indemnify, defend, and hold harmless, James & Sons Fine Jewelers, its affiliates, parents, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Website from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this agreement by you. James & Sons Fine Jewelers reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with James & Sons Fine Jewelers in asserting any available defenses.
James & Sons Fine Jewelers 1457 N. Halsted St.
Chicago, IL 60642
Tel: (773) 327-8800
Most items on our site are in-stock and ready to ship. Exceptions to this include jewelry that requires sizing and special order items. Most orders for in-stock items begin the order process as soon as your online purchase is completed. Your in-stock item will be shipped once the item is located, your payment is approved, and the receiving address is verified.
Requesting an item in a different size may require some additional time for fulfillment. All special orders, styles requiring sizing or non-standard stock sizes, non-stock styles and styles that must be special ordered from the manufacturer require payment when the order is placed.
Once processed, your order will be shipped out and arrive at your designated shipping destination according to the delivery method you selected when you placed your order. Upon shipment you will receive an email containing your tracking number. We are able to ship orders within the United States only. We are unable to ship to a P.O. Box address. A physical street address and a signature upon receipt are required for delivery.
In the case of a holiday, inclement weather closing, etc., your order will be placed the next day that we are open for business.
As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.
If, for some reason, you are not happy with your purchase, James & Sons offers complimentary shipping for any item that you would like to return. A return shipping label is included in your package. Simply place that label on the outside of your box, ensure that it’s secured, and then drop it off at the nearest FedEx location.
Online Purchases are accepted for credit or exchange only in the U.S. if returned in sell-able condition within 30 days after delivery date, accompanied by the original sales invoice, diamond/jewelry certificate, all complementary/gift items, all original packaging and collateral material. Gift recipients are entitled to a nonrefundable merchandise credit.
Any purchases made on https://www.jamesandsons.com/ during April 2020 will be eligible for a 30-day return period after our stores re-open following the IL "Stay At Home" order.
Once we receive your returned item and it is accepted, your refund or exchange will be processed. Upon receiving your return, the item and collateral material will be reviewed by our Inventory Department. Please note that items showing signs of wear or those that have been altered, resized or damaged in any way cannot be accepted for return. Special ordered or custom made items, and resized or engraved items may not be returned. We will credit your original method of payment excluding shipping charges within 3 weeks of receiving your return.
Please make sure to securely package and fully insure any returns along with original sales invoice and packaging materials. Return packages that are improperly packaged or uninsured will not be accepted. We are not responsible for loss or damage of return shipments in Transit. Please make sure to include your Reason for Return.
You also have the option to return your item at any of our retail stores. To see our location information, click here.
We want to make your shopping experience easy and comfortable, so we have taken measures to guarantee all orders you place with us will be safe and secure. We use the latest in security technology to ensure personal information stays safe. We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your information secure and protected from outside parties when transmitted from your computer to our server. We constantly update our security procedures and enhance our site to meet the very latest encryption standards.