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ABOUT US

  • History
  • Promise
  • Services
  • Products
  • Quality
  • Staff
  • Store
  • Why Shop Us

We have served generations of families as their trusted jeweler for brilliant diamonds, beautiful fine jewelry, elegant watches, treasured Jewelry gifts, custom made styles and expert jewelry repairs. Everyone of our James & Sons locations in Chicago, Naperville, Orland Park, and Schererville, IN are committed to make every customer "feel at home" with our personalized service and our classic to cutting edge jewelry designs. Our years of experience and services have built a legacy of integrity and trust with our customers.

At James & Sons our mission has always been a tradition of trust, high ethical standards, knowledge of our jewelry products and services, fair pricing and value to our customers.

Our Promise at James & Sons Fine Jewelers in Chicago, Naperville, Orland Park, and Schererville, IN is to provide our customers with a shopping experience that will exceed their expectations of our stores, our Jewelry and our service

James & Sons will accomplish this by:

  • Providing you with exceptional attention with every visit to our store.
  • Helping you celebrate your life's special occasions.
  • Providing superior value in terms of merchandise quality, price, selection and satisfaction.
  • A commitment to conduct ourselves with integrity and exceed our customer's expectations in every facet of our business.

We realize that individual taste, styling and design are extremely important to you when you decide to make your fine jewelrypurchase. Our aim is to provide quality services and products with the highest degree of customer satisfaction. Our globally sourced designs help to express your unique personality and suit your lifestyle. We will personally help you to select the exact ring, bracelet, earring, necklace, or watch that will celebrate the important occasions and milestones of your life.

All of the jewelry products we sell at all of our James & Sons locations in Chicago, Naperville, Orland Park, and Schererville come with the service and quality upon which we have built our reputation over the last 50 years. Here at our Chicagoland jewelry store we believe that service after the sale is equally important as the sale itself. We provide our customers reliable, quality, trustworthy expertise and a commitment to service like none other. At James & Sons we stand behind your Jewelry purchase whether it be a Tacori piece or one of our pieces from the James & Sons collection because we believe in the quality of all the jewelry we sell. We will find you the perfect piece of jewelry that fits your lifestyle and style. For us no question is too insignificant! You will receive our personal service and attention with every purchase you will make at any one of our James & Sons locations.

At all of our James & Sons locations we have a fabulous collection of classic to contemporary jewelry designs and unique styles that nurture your emotions and enhance the joy of gift giving and receiving. The inspiration for our jewelry designs comes from you, our customers, as well as the jewelry trade shows that we attend to source the latest and most innovative jewelry products from across the globe.

At our Chicago area jewelry store locations you will find a wide selection of fine jewelry, from exquisite bridals, gorgeous fashion rings, beautiful earrings & pendants, to attractive bracelets as well as many unique and custom styles. Our spectacular selection of jewelry is available with a variety of high quality diamonds, emeralds, rubies, sapphires, tanzanite, pearls, aquamarine and other semi-precious gemstones. We have a stunning collection of gold and silver jewelry, as well as many fine watch brands to provide you with a wide range of choice for every occasion.

All of our jewelry comes from the top Jewelry designers out there like Tacori, Gabriel & Co., Hearts On Fire, Tissot, and more. We have also created two of our very own custom jewelry lines, the James & Sons Collection and the James & Sons Couture. We have something that will fit everyone's individual style. Our James & Sons locations in Chicago, Naperville, Orland Park, and Schererville are committed to being your vital link to the world of beautiful jewelry! Head into one of our James & Sons locations today to see all we have to offer! We look forward to meeting you soon!

Here at James & Sons we guarantee you full satisfaction and value for your money. We are obsessive about quality at all of our James & Sons locations in Chicago, Naperville, Orland Park, and Schererville, IN. We deal with the finest manufacturers across the globe that follow the highest standards of workmanship. We inspect every piece of jewelry that we carry from top designers like Tacori, Fana, Hearts on Fire, and Gabriel & Co. and make sure it follows our strict internal standards of quality control. Our approach here at our fine jewelry store makes it possible to offer our customer ultimate satisfaction from every perspective, be it precious metal casting, stone setting, polishing, finishing, style & designs or before & after sales services. No question is too insignificant. You will receive personalized service and you can expect our strict attention to every detail when you come to James & Sons.

We personally select each piece of jewelry, diamond, and gemstones in our cases. Since we sell only what we ourselves carefully selected and inspected, we have unrivaled quality control. At our jewelry store you can compare different pieces side by side, see, feel and appreciate the difference quality makes.

At James & Sons Fine Jewelers in Chicago, Naperville, Orland Park, and Schererville, IN the passion for beautiful jewelry and friendly service is obvious. From our buyers who scour the world for that perfect gift, to our friendly sales team whose vast knowledge of both products and people can help guide you through the most difficult of purchasing decisions. From engagement rings and anniversary bands to that perfect Christmas and Valentines Day gift, our jewelry stores offer you the ultimate jewelry shopping experience.

When you buy from James & Sons, you will get good advice from a professional, someone who eats, breathes and sleeps jewelry. We have gemological training, read professional journals to keep up to date, travel to trade fairs and seminars and learn all about the products we offer. We can help you be an educated buyer and choose the jewelry that is just right for your lifestyle. We assure you that your visit with us will be pleasant. We hope we can show you all we have to offer here at our jewelry store real soon!

Please contact us with any questions you might have.

We at James & Sons Fine Jewelers realize that individual taste, styling, and design are extremely important to you when you decide to make your jewelry purchase. Our aim is to provide quality services and products with the highest degree of customer satisfaction. Our globally sourced designs help to express your unique personality and suit your lifestyle. At all of our jewelry stores serving Chicago, Naperville, Orland Park and Schererville, IN we will personally help you to select the exact style and design that will celebrate the important occasions and milestones in your life.

Why Shop James & Sons- Reasons to Buy from an Independent Jeweler in Chicago, Naperville, Orland Park, or Schererville, IN

A Neighbor You Can Trust

Buying jewelry is all about trust. You can trust us because we are an active part of your community. We at James & Sons support local charities and volunteer our time to support local causes. We are here for you and your neighbors and will serve you above and beyond what a corporate business would because we know that word of mouth is the lifeblood of a local business. Make sure when you have a good experience, you tell your friends too!

Growing With You

We at our Chicagoland jewelry store will make sure your jewelry grows with you by re-sizing your rings and adding links to bracelets, necklaces and watches. If you become very successful later in life, you may want to upgrade an engagement ring, without replacing it, by adding a match to your original center diamond and a larger center diamond between them. We have plenty of fine jewelry engagement ring designers to choose from like Tacori, Hearts on Fire, Gabriel, and more! Our relationship with you will last a lifetime. In fact, for many families, it stretches for generations.

Individual Style

In a world where mass production and volume retail is becoming more common, many people settle for cookie-cutter fine jewelry. Volume retailers order every style by the thousands. You’ll see anything you buy there over and over, even when you travel to other towns. But when you buy from us, you can choose styles that have been hand selected just for your individual taste. In fact we keep individual customers in mind when we go on buying trips and may select something just for you. You will receive individual service at James & Sons that you can never get from a huge corporation that buys in bulk for all its stores.

Not Just a Face in the Crowd

You are important to us: as a friend, a neighbor, and an individual, not just another face in the crowd. We will remember your anniversary and will even know which style your spouse tried on during a recent visit. We will help you build a wardrobe that works: we can suggest some earrings to match a necklace you bought last year. When you take a big step in your life, like getting engaged or celebrating the birth of a child, we understand how important it is to make the moment match the emotion and can help you personalize your purchase.

Care & Cleaning

Not only do we care about you, but we care about your jewelry too! We provide jewelry cleaning and repair services to all of our James & Sons customers. Cleaning rings, bracelets, necklaces, and earrings keeps them beautiful. Bring in your rings every year or two to have the prongs checked to make sure that you never lose a gemstone. We offer this as a free service to customers. When your jewelry looks good, we look good too! Only a local jeweler like James & Sons cares to make sure that your jewelry stays beautiful forever...

Competitive Pricing

You might be surprised at how competitive we can be. We belong to a powerful buying group which multiplies our buying power by hundreds of stores so we can negotiate excellent values on the jewelry we select for you. We travel far & wide to buy our diamonds direct from the source and choose each diamond we sell for maximum beauty and value. Don’t be fooled by the deceptive 80 percent off offers that clog your mailbox: we offer you honest value every day.

Professional Advice

When you buy at a chain store or a mass merchant, the person behind the counter might have sold auto parts or ice cream the week before. When you buy from us here at our Chicagoland jewelry store, you will get good advice from a professional, someone who eats, breathes and sleeps jewelry. We have gemological training, read professional journals to keep up to date, travel to trade fairs and seminars and learn all about the products we offer. We can help you be an educated buyer and choose the jewelry that is just right for your lifestyle.

Authorized Dealers

We are an authorized dealer for all the brands we carry, like Tacori, Gabriel, Hearts On Fire, and more. This is especially important for watch brands, like Rolex, Tissot, Tudor, and more since grey market watches are often not covered by warranties. In fact, they might even be fakes! The makers of respected brands know that we will stand behind their products with the right kind of product education and after-sales support. As an authorized dealer, we also have access to the latest, most in-demand styles of the season. Make sure the brand you buy is legitimate by buying it in our store.

Attention to Detail

We personally selects each piece of jewelry and gemstone in our cases. We don't sell jewelry from some central warehouse at each one of our James & Sons locations in Chicago, Naperville, Orland Park, and Schererville. Since we sell only what we ourselves carefully select, we have unrivalled quality control. When a mass merchant buys thousand of items, often deliveries are only spot-checked. Since we care enough to look carefully at every jewelry piece before buying it, shouldn't you? If you buy from a website or from TV, the piece you receive may not be what you are expecting. At our store you can compare different pieces side by side, see the difference diamond qualities make, and also try on jewelry before you buy.

Designs of Your Dreams

If you're not getting what you want, we can find it or make it for you. If it’s something simple, you might find it in the catalogs from our preferred suppliers and it can be special ordered for you. We also offer custom jewelry, with your choice of design and gemstones. You can remake an old piece that you don’t wear or make your jewelry design a reality; it’s up to you, let us at James & Sons make your jewelry dreams come true.

For more information contact us at James & Sons and we would be happy to help you out with any jewelry repair, design or another jewelry question that you might have.