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Title: Jewelry & Watch Consultant

Employment Type: Full-time

Intro: As a Jewelry & Watch Consultant, you will be responsible for all sales responsibilities in the store that create a 5 star client experience. This includes generating leads, ringing up sales, delivering a professional and educational product presentation, etc. James & Sons provides extensive training in sales techniques, story telling, brand knowledge, etc to support you in accomplishing your sales goals!

Job Responsibilities include, but are not limited to:

Client Experience:

• Provide a warm and welcoming atmosphere

• Clean clients jewelry while they are shopping with you

• Provide a beverage delivery service to clients

• Gift wrap purchases

• Assist in housekeeping of the store so that it is always pristine. (product merchandising, glass cleaning, etc)

Clienteling:

• Manage appointments.

• Maintain a positive relationship with clients

• Keep up with emails and our CRM system to reply to clients in a timely manner

Sales / Education:

• Stay up to date with industry trends

• Participate in any company training sessions

• Educate clients to encourage a confident and well educated purchasing decision

• Achieve and exceed individual monthly sales goals and KPIs

Preferred Experience / Skills:

• 1+ year(s) of sales experience

• Friendly and upbeat personality

• Team player

• Strong verbal and written communication skills

Business Hours:

• Tuesday - Friday 11am-7pm

• Saturday 10am-5pm

• Sunday 12pm-5pm

• Monday closed

Benefits:

• Health insurance

• Long term disability and life insurance

• Simple IRA plan

• Paid time off

• Jewelry discount

• Vendor incentives

Title: Assistant Manager

Employment Type: Full-time

Intro: As an Assistant Manager, you will be responsible for overseeing the daily operations of the store, ensuring client satisfaction, personal sales goals, and assisting the Store Manager. James & Sons provides extensive training in sales techniques, story telling, brand knowledge, etc to support you in accomplishing your goals!

Job Responsibilities include, but are not limited to:

Management:

• Assist the Store Manager with miscellaneous tasks as needed

• Ensure company policies and procedures are followed

• Motivate and inspire the team

• Manage inventory (price changes, quality control, receiving/ transfer, etc)

Client Experience:

• Provide a warm and welcoming atmosphere

• Maintain store cleanliness & organization (product merchandising, cleaning, etc.)

• Handle client concerns

Clienteling:

• Manage appointments

• Maintain a positive relationship with clients

• Keep up with emails and our CRM system to reply to clients in a timely manner

Sales / Education:

• Stay up to date with industry trends

• Participate in any company training sessions

• Educate clients to encourage a confident and well educated purchasing decision

• Achieve and exceed individual monthly sales goals and KPIs

Preferred Experience / Skills:

• 2+ years of sales experience

• 1+ year(s) of management experience

• Friendly and upbeat personality

• Team player

• Strong verbal and written communication skills

Business Hours:

• Tuesday - Friday 11am-7pm

• Saturday 10am-5pm

• Sunday 12pm-5pm

• Monday closed

Benefits:

• Health insurance

• Long term disability and life insurance

• Simple IRA plan

• Paid time off

• Jewelry discount

• Vendor incentives

Title: Bench Jeweler

Employment Type: Full-time

Intro: Since 1964, James & Sons has been Chicagoland’s trusted jeweler for jewelry & watch services. As a Bench Jeweler, you will be responsible for maintaining the high standard of repair service for our clients.

Job Responsibilities include, but are not limited to:

General:

• Accuracy & performance

• Diagnosis of issues

• Inspections & cleaning

Jewelry Services:

• Prong repair

• Sizing

• Rhodium plating

• Clasp repair

• Stone setting

• Metal work (i.e. head and shank replacements)

Watch Services:

• Battery replacement

• Strap / bracelet adjustments

Preferred Experience / Skills:

• 4+ years of experience

• Detail oriented

• Problem solving capabilities

• Fine motor skills

Business Hours:

• Tuesday - Friday 11am-7pm

• Saturday 10am-5pm

• Sunday 12pm-5pm

• Monday closed

Benefits:

• Health insurance

• Long term disability and life insurance

• Simple IRA plan

• Paid time off

• Jewelry discount