James & Sons is offering a new service that we are so excited about - virtual shopping appointments! Having the ability to shop at home is more important than ever and that includes shopping for engagement rings. Technology nowadays is so wonderful and brings us closer than ever before. Additionally, it provides clearer images and video than ever before! Making it a no-brainer to start offering this service to our amazing customers.

Let's say that you are interested in the Hearts On Fire Juliette Oval Halo Engagement Ring and the Behati Say It Your Way Oval Engagement Ring(rightfully so because they are stunning!) and you wanted to compare the two of them but you couldn't make it into the store...no problem! We would love to show you the rings up-close and virtual. Or if you want to see how this Hearts On Fire wedding band pairs with the Signature Solitaire Engagement ring , we can virtually help you with that too!

Virtual Engagement Ring Shopping

Once you have found the perfect engagement ring mounting, we will virtually walk you through the selection of a center diamond to pair with it! Just like an in-person diamond showing, we will have several options for you to view and compare and find the one that you absolutely love. From there, we will proceed with completing your engagement ring and get it ready to be picked-up curbside!

These virtual appointments will the conducted via Zoom Conferencing . If you would like to set up a virtual shopping appointment with us, please email the James & Sons store that you would like to shop at with this information:

  • Your name

  • Your phone number

  • Your email address

  • What you are shopping for/need help with

  • 3 dates & times that are most convenient for you

Don’t worry - there will be no need to create an account if you do not want to! We will send you an invitation to the appointment with instructions on how to join the meeting. We will take care of the rest!

Here are the email addresses for each James & Sons store :

-Orland Park: orlandpark@jamesandsons.com

-Schererville: schererville@jamesandsons.com

-Chicago: lincolnpark@jamesandsons.com