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Sparkle Restored: Behind the Scenes of Jewelry Cleaning with James & Sons
October 8th, 2025
INTRODUCTION
Jewelry holds not only monetary value but also sentimental significance. Over time, cherished pieces can lose their luster due to everyday wear and exposure to elements. Regular maintenance is important, not just for preserving the beauty but also for ensuring longevity. In this blog, we’ll take you behind the scenes at James & Sons, offering an exclusive look into our professional jewelry cleaning process.
WHY JEWELRY CLEANING MATTERS
Consistent cleaning keeps jewelry radiant and extends its lifespan. Dirt, oils, and grime can dull gemstones and metals, making even the brightest diamonds appear dull. Neglect can lead to issues like tarnish, weakened settings, and even the loss of stones. By addressing these problems early, you maintain both the appearance and structural integrity of your cherished jewelry pieces.
MEET JAMES & SONS FINE JEWELERS
James & Sons is a family-owned jeweler with decades of experience and a reputation for exceptional craftsmanship. Our commitment to personal service means every customer and piece receives dedicated attention. Our team believes in treating every piece of jewelry as if it were our own, ensuring a welcoming and trustworthy experience from start to finish.
THE CLEANING PROCESS UNVEILED
At James & Sons, the professional cleaning process is both meticulous and gentle. First, each piece is inspected for damage or loose stones. Next, ultrasonic cleaners and soft-bristle brushes are used to remove embedded dirt without harming delicate details. Specialized cleaning solutions tailored to specific metals and gemstones ensure safe, thorough results. Lastly, the freshly cleaned jewelry piece is steam cleaned to remove excess dirt, grime, and oils from small crevices. For at-home care, we recommend gentle soap, lukewarm water, and a soft cloth—avoiding harsh chemicals or abrasive materials.
REAL STORIES: JEWELRY TRANSFORMATIONS
Customers are often amazed by the transformation after a professional cleaning. Pieces that seemed beyond hope are restored to their original brilliance. For example, a family heirloom ring returned to its owner sparkling like new, or a cherished necklace regaining its glow after years in storage. Many clients share heartfelt testimonials, expressing gratitude for the renewed beauty and the memories preserved:
" I brought in my great -grandmother's engagement ring from the 1940s and it had truly seen better days. James & Sons repaired it quickly, with care, and returned it looking like a brand new ring! My jaw dropped when I saw how clean and shiny it was."
"They always clean your jewelry when you bring it in, plus the work gets done in a very timely manner."
FREQUENTLY ASKED QUESTIONS
How often should jewelry be cleaned? Professionals recommend a thorough cleaning every six months, with gentle at-home cleaning in between.
Can all types of jewelry be cleaned the same way? No, different materials require different methods.
Always consult a jeweler for advice tailored to your pieces.
JEWELRY CLEANING + JAMES & SONS
Professional jewelry cleaning not only restores sparkle but also protects your investment for years to come. Ready to see your jewelry shine? Visit James & Sons in Chicago, Naperville, Orland Park, and Schererville for a jewelry cleaning to experience the transformation for yourself!
ABOUT THE WRITER
Our blogs are crafted by the James & Sons Fine Jewelers Marketing Assistant, Kayla Anderson. With expertise in fashion styling, merchandising, and a true passion for the retail industry, Kayla brings a unique perspective to our content, helping to share the latest trends, tips, and stories from the world of fine jewelry.