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Shipping & Returns

Shipping Times & Rates

James & Sons accepts online orders to addresses within the United States only. To ensure the secure delivery of your order, we will not ship to P.O. boxes.

For addresses within the United States, the following charges apply:

Standard Shipping: Complimentary. Please allow 5-7 business days.

Return Policy

James & Sons offers complimentary shipping for any item that you would like to return. A return shipping label is included in your package. Simply place that label on the outside of your box, ensure that it’s secured, and then drop it off at the nearest FedEx location.

Precious Metal Guide

Diamond Guide
History of Diamond
Journey of a Diamond
Facts About Diamonds
Most Famous Diamonds
Diamond Education
Diamond Buying Tips
Diamond Glossary

Gemstone Guide
Intro to Gemstones
Types of Gemstone
Gemstone Education
Know Your Birthstone
Gemstone Buying Tips
Gemstone Glossary

Precious Metal Guide
History of Metal
Metal Education
Metal Buying Tips
Metal Glossary

Settings & Finishing
Intro to Settings
Setting Methods
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Jewelry Guide
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Jewelry Size Guide
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Jewelry Glossary

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STORE HOURS

CHICAGO

Tuesday - Friday: 11am-7pm
Saturday: 10am-5pm
Sunday: 12pm-5pm

NAPERVILLE

Tuesday - Friday: 10am-7pm
Saturday: 10am-5pm
Sunday: 12pm-5pm

ORLAND PARK

Tuesday - Friday: 10am-7pm
Saturday: 10am-5pm
Sunday: 12pm-5pm

SCHERERVILLE

Tuesday - Friday: 10am-7pm
Saturday: 10am-5pm
Sunday: 12pm-5pm

CHICAGO

1457 N. Halsted St.
Chicago, IL 60642
Phone: (773) 327-8800
lincolnpark@jamesandsons.com

NAPERVILLE

110 S. Washington St .
Naperville, IL 60540
Phone: (630) 281-5900
naperville@jamesandsons.com

ORLAND PARK

15234 S. LaGrange Rd.
Orland Park, IL 60462
Phone: (708) 226-0800
orlandpark@jamesandsons.com

SCHERERVILLE

112 Indianapolis Blvd.
Schererville, IN 46375
Phone: (219) 864-9090
schererville@jamesandsons.com

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