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    Shipping & Returns

    Shipping Times & Rates

    James & Sons accepts online orders to addresses within the United States only. To ensure the secure delivery of your order, we will not ship to P.O. boxes.

    For addresses within the United States, the following charges apply:
    In-Store Pick-Up: Complimentary. Please allow 3 business days.
    Standard Shipping: Complimentary. Please allow 5-7 business days.
    Express Shipping: $3.95. Please allow 2 business days.
    Next-Day Shipping: $11.95. Please allow a 24-hour processing time.
    If purchased over the weekend, orders will be processed the next business day.

    In the case of a holiday, inclement weather closing, etc., your order will be placed the next day that we are open for business.

    Return Policy

    James & Sons offers complimentary shipping for any item that you would like to return. A return shipping label is included in your package. Simply place that label on the outside of your box, ensure that it’s secured, and then drop it off at the nearest FedEx location.

    You also have the option to return your item at any of our retail stores. To see our location information, click here.

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    STORE HOURS


    CHICAGO

    Mon, Tues & Fri: 11:00am - 7:00pm
    Wed & Thurs: 11:00am - 8:00pm
    Sat: 10:00am - 5:00pm | Sun: 12:00pm - 5:00pm

    ORLAND PARK

    Mon, Tues & Fri: 10:00am - 7:00pm
    Wed & Thurs: 10:00am - 8:00pm
    Sat: 10:00am - 5:00pm | Sun: 12:00pm - 5:00pm

    SCHERERVILLE

    Mon, Tues & Fri: 10:00am - 7:00pm
    Wed & Thurs: 10:00am - 8:00pm
    Sat: 10:00am - 5:00pm | Sun: 12:00pm - 5:00pm

    CHICAGO

    1457 N. Halsted St.
    Chicago, IL 60642
    Phone: (773) 327-8800

    ORLAND PARK

    15234 S. LaGrange Rd.
    Orland Park, IL 60462
    Phone: (708) 226-0800

    SCHERERVILLE

    112 Indianapolis Blvd.
    Schererville, IN 46375
    Phone: (219) 864-9090

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