James & Sons has served generations of families as a trusted local jeweler for diamonds, fine jewelry, elegant timepieces, jewelry repairs, and more. Our team members in Chicago, Naperville, Orland Park, and Schererville are committed to making every customer feel at home with personalized service. Our mission is and always has been a tradition of trust, high ethical standards, knowledge of our products and services, and fair value to our customers.
You may be asking yourself, why work with a local jeweler instead of a chain of jewelry stores? Local jewelers like James & Sons provide great attention to detail in products and services to offer. During your visit, you will have our undivided attention, the highest quality jewelry to browse, and an experience that will exceed your expectations.
We’re A Neighbor You Can Trust
Buying jewelry is all about trust. You can trust us because we are an active part of your community. At James & Sons, we support local charities and volunteer our time to support local causes. We are here for you and your neighbors and will serve you above and beyond what a corporate business would.
We’re Growing With You
At our Chicagoland jewelry stores, we will make sure your jewelry grows with you by re-sizing your rings and adding links to bracelets, necklaces, and watches. Down the road, you may want to upgrade an engagement ring, without replacing it. Our wide selection of fine jewelry engagement ring designers to choose from like Tacori, Hearts on Fire, Fana, and more allow you to find the perfect ring to upgrade to! Our relationship with you will last a lifetime. In fact, for many families, it stretches for generations.
We Suit Your Individual Style
In a world where mass production and volume retail are becoming more common, many people settle for cookie-cutter fine jewelry. Volume retailers order every style by the thousands. You’ll see anything you buy there over and over, even when you travel to other towns. When you buy from us, you can choose styles that have been hand-selected just for your individual taste. In fact, we keep individual customers in mind when we go on buying trips and may select something just for you. You will receive individual service at James & Sons that you can never get from a huge corporation that buys in bulk for all its stores.
You’re Not Just A Face In The Crowd
You are important to us: as a friend, a neighbor, and an individual, not just another face in the crowd. We will remember your anniversary and will even know which style your spouse tried on during a recent visit. We will help you build a wardrobe that works. We can suggest some earrings to match a necklace you bought last year. When you take a big step in your life, like getting engaged or celebrating the birth of a child, we understand how important it is to make the moment match the emotion and can help you personalize your next piece.
Jewelry Care & Cleaning
Not only do we care about you, but we care about your jewelry too! James & Sons provides jewelry repair and cleaning services to all of our customers. Cleaning your jewelry keeps it bright, beautiful, and brilliant. Bring in your rings every year or two to have the prongs checked to make sure that you never lose a gemstone. We offer this as a free service to customers. When your jewelry looks good, we look good too! Only a local jeweler like James & Sons cares to make sure that your jewelry stays beautiful forever.
You might be surprised at how competitive we can be. We belong to a powerful buying group which multiplies our buying power by hundreds of stores so we can negotiate excellent values on the jewelry we select for you. We travel far & wide to buy our diamonds direct from the source and choose each diamond we sell for maximum beauty and value. Don’t be fooled by the deceptive 80 percent off offers that clog your mailbox: James & Sons will offer you honest value every day.
When you buy at a chain store or a mass merchant, the person behind the counter might have sold auto parts or even ice cream the week before. When you buy from us at our Chicagoland jewelry stores, you will get great advice from a professional. Someone who eats, breathes and sleeps jewelry will help you find the perfect piece. We have gemological training, read professional journals to keep up to date, travel to trade fairs and seminars, and learn all about the products we offer. We can help you be an educated buyer and choose the jewelry that is just right for your lifestyle.
We Are Authorized Dealers
We are an authorized dealer for all the brands we carry. Top designers like Tacori, Gabriel, Hearts On Fire, and more are available to you at James & Sons. The makers of respected brands know that we will stand behind their products with the right kind of product education and after-sales support. As an authorized dealer, we also have access to the latest, most in-demand styles of the season. Make sure the brand you buy is legitimate by buying it in our store.
Attention To Detail
We personally select each piece of jewelry and gemstones in our cases. Since we sell only what we ourselves carefully select, we have unrivaled quality control. When a mass merchant buys thousand of items, often deliveries are only spot-checked. Since we care enough to look carefully at every jewelry piece before buying it, shouldn't you? At our stores, you can compare different pieces side by side, see the difference diamond qualities make, and also try on jewelry before you buy.
Find The Design Of Your Dreams
If you're not getting what you want, we can find it or make it for you. If it’s something simple, you might find it in the catalogs from our preferred suppliers and it can be special ordered for you. We also offer custom jewelry, with your choice of design and gemstones. You can remake an old piece that you don’t wear or make your jewelry design a reality; it’s up to you, let us at James & Sons make your jewelry dreams come true.
Come See Us at James & Sons
We’re dedicated to making your jewelry dreams come true at James & Sons. With a local jeweler like James & Sons, you’ll get the attention you deserve during your shopping experience from our team of experts in store. We hope to see you soon at one of our locations!